Telephone switchboard operators
Salary range for the majority of workers in the selected occupation - from £8.89 to £14.81 per hour - 2020.
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
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Tasks
- Forwarding messages to staff or clients
- Making connections for outgoing calls
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Investigating operating system problems and informing repair services
- Dealing with telephone inquiries and recording messages
