Information and communications technology operations technicians
Salary range for the majority of workers in the selected occupation - from £9.02 to £21.81 per hour - 2020.
Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherlas, hardware, software and related computer equipment to ensure optimal performance, and identify any problems.
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Tasks
- Operating and controlling peripheral and related computer equipment
- Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings
- Notifying supervisors or maintenance technicians of equipment malfunctions
- Monitoring systems for equipment failure or errors in performance
- Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators
- Retrieving, separating and sorting program output as needed, and sending data to specified users
- Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment
- Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
